assisting with special challenges
managed care companies and employee assistance programs (mcc / eaps) face special challenges when it comes to documents. network providers are notoriously low-tech. in fact, a proforma study demonstrated that 40% of all clinical providers could only send / receive documents via mail, 40% via fax, and 20% via e-mail. this trend does not seem to be changing.
send & receive documents flexibly
mcc / eaps need to be able to send and receive documents flexibly, according to the preference of their valuable provider network. also, mcc / eaps have significant investments in their case management data systems. and, for the most part, these systems work well – except when it comes to managing documents. proforma solves these problems.
with proforma, mcc / eaps can:
|send and receive authorization, assessment, billing and other forms by e-mail, fax or mail, depending on provider preference. documents can be sent from any case management system with the click of a mouse.|
|view all incoming forms (e.g. treatment plan, billing, etc.) from providers as pdf files directly from an existing case management system.|
|extract data for secure downloading into an existing system. this can include billing, client satisfaction, outcomes, and other quantitative data.|
|maintain full compliance with hipaa.|
|maintain secure, off-site document storage and disaster recovery preparedness.|